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PRIVACY POLICY

Privacy Policy of BrainwondersAI

 

1. INTRODUCTION

(a) This Privacy Policy (“Policy”) outlines BrainwondersAI’s (“BrainwondersAI”, “we”, or “us”) practices in relation to the collection, storage, use, processing, and disclosure of personal data that you provide to us or that we collect when you access our website brainwondersai.com (the “Platform”) or use our AI-driven services and solutions (collectively, the “Services”).

(b) At BrainwondersAI, we are committed to safeguarding your personal data and ensuring that your privacy is protected. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it.

(c) Capitalised terms not defined in this Policy shall have the meaning ascribed to them in our Terms of Service, available at [Insert Link]. This Policy should be read in conjunction with our Terms.

(d) By using the Platform and our Services, you consent to the collection, use, disclosure, and processing of your personal data as set forth in this Policy. You also agree to be bound by the terms of this Policy. We will only collect personal information that you knowingly and voluntarily provide.

(e) This Policy applies in addition to any agreements or terms that apply to your use of our Services.

 

2. THE DATA WE COLLECT ABOUT YOU

(a) Personal Data or Personal Information refers to any information that can be used to identify you. This may include, but is not limited to:

  • Identity Data: Full name, username, profile photo, date of birth, gender, etc.

  • Contact Data: Email address, phone number, mailing address, etc.

  • Usage Data: Details about how you use the Platform, access features, and interact with our Services.

  • Device and Technical Data: IP address, device ID, browser type, operating system, location data, mobile network data, etc.

  • AI Interaction Data: Any inputs you provide into our AI models, including queries, messages, or uploaded documents.

  • Marketing and Communication Data: Preferences for receiving communication from us and third parties.

(b) We may also collect aggregated or anonymized data which does not identify you directly but may be derived from your personal data.

(c) If you fail to provide certain personal data when requested, we may be unable to provide the Services or comply with legal obligations.

 

3. HOW YOUR PERSONAL DATA IS COLLECTED

We collect your data using the following methods:

  • Direct Interactions: Information you provide by filling in forms, uploading documents, entering text for analysis, or contacting us.

  • Automated Technologies: As you interact with our Platform, we may automatically collect technical data via cookies and similar technologies.

  • Third-Party Sources: We may receive data from analytics providers, ad networks, publicly available sources, and business partners.

 

4. AUTHENTICITY OF INFORMATION

(a) You confirm that the information you provide to BrainwondersAI is accurate and true.

(b) We are not liable for any consequences that may arise due to incorrect or false information provided by you.

(c) You may request to review, correct, or update your personal data by contacting our Grievance Officer (see Section 13).

 

5. HOW WE USE YOUR PERSONAL DATA

We use your personal data to:

  • Provide, operate, and maintain our AI-based Services.

  • Customize user experiences and deliver personalized content.

  • Analyze and improve our Platform and services.

  • Respond to inquiries, provide customer support, and troubleshoot issues.

  • Send important service or transactional communications.

  • Send marketing and promotional communications, with your consent.

  • Comply with legal obligations and enforce our terms.

 

6. SHARING YOUR PERSONAL DATA

We may share your personal data with:

  • Trusted Third Parties: Cloud providers, analytics vendors, communication platforms, payment processors.

  • Affiliates and Subsidiaries: Within the BrainwondersAI group for legitimate business purposes.

  • Legal Authorities: When required to comply with legal obligations, court orders, or enforce our terms.

  • Business Partners: In the event of a merger, acquisition, or sale of assets.

We ensure that any third party with whom we share personal data is bound to maintain the confidentiality and security of your data.

 

7. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside your country of residence, including jurisdictions that may not have equivalent data protection laws. By using our Services, you consent to such transfers, subject to applicable laws.

 

8. THIRD-PARTY SERVICES

Our Platform may contain links to third-party websites or services. We do not control and are not responsible for their privacy practices. Please review their policies before submitting personal data.

 

9. COOKIES AND TRACKING TECHNOLOGIES

(a) We use cookies and similar technologies to provide and enhance our Services. These help us understand user behavior, remember preferences, and improve the user experience.

(b) You can choose to disable cookies through your browser settings. However, doing so may affect functionality.

 

10. DATA SECURITY

We implement appropriate technical and organizational security measures (e.g., encryption, firewalls) to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is completely secure.

 

11. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Upon termination of your account or services, we may retain your data for a reasonable period.

 

12. BUSINESS TRANSITIONS

In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You acknowledge that such transfers may occur.

 

13. CHANGES TO THIS POLICY

We may update this Policy from time to time. Any changes will be posted on this page, with an updated effective date. Where required by law, we will notify you and seek your consent for significant changes.

 

14. GRIEVANCE OFFICER

If you have any questions about this Policy or your personal data, you may contact our Grievance Officer:

Name: Manish Naidu
Address: BrainwondersAI Head Office, A 101, Suchita Enclave, Jai Maharashtra Nagar, Off Chandavarkar Road, Borivali West, Mumbai, Maharashtra (400092)
Email: support@brainwondersai.com

 

15. CONTACT US

For general queries, reach us at:
📧 support@brainwondersai.com
🌐 www.brainwondersai.com

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